Author Archives: Phyllis Ezop

The recent turmoil at Penney’s illustrates the challenges of transformational change. And, when transformational change goes awry, merely halting the bold moves and attempting to reverse the damage does not eliminate the challenges. At Penney’s, challenges remain even after ousting … Continue reading →

The March 2013 issue of Harvard Business Review described a research study which found that CEOs who have been in their jobs for more than five years perform more poorly than those whose tenure has not yet reached the five … Continue reading →

Have you seen the article “Big-Bang Disruption” in the latest issue (March 2013) of Harvard Business Review? This article screams panic. It elicits potent emotional reactions by displaying powerful images of buildings being destroyed. Its message: the severe damage and … Continue reading →

Yahoo CEO Marissa Meyer deserves praise. She is saying the right things about what Yahoo must do to regain momentum and put itself on the path to success. Based upon my 25+ years researching business success and failure patterns, what … Continue reading →

Both Southwest Airlines and Google began as entrepreneurial start-ups that grew rather rapidly into major corporations. Both have been extremely successful, even after growing quite large. Both were the subject of articles in the January 14, 2013 issue of Fortune … Continue reading →