Author Archives: Phyllis Ezop

Being “handcuffed by history” can have negative connotations. It evokes images of not being able to change with the times. It can be associated with the failure to change that destroys once prominent companies like Kodak, whose demise has become … Continue reading →

Warby Parker is a highly successful online retailer that sells eyeglasses. Consistent with the trend toward integrating ecommerce with bricks and mortar, Warby Parker has been opening physical stores. But, adding physical locations is not the only way Warby Parker … Continue reading →

Strong results this past holiday season are further evidence that

When disruption strikes, some companies can still survive and some may even do quite well. This is why businesses grappling with how to defend themselves against disruptive threats need to evaluate industry circumstances and assess their role as the competitive … Continue reading →

Fear of disruption can lead to panicked responses that do not prevent disruption and can easily cause harm. Thus, companies must be especially careful with thinking they must disrupt themselves before someone else does. Consequently, too much encouragement to self-disrupt … Continue reading →