Author Archives: Phyllis Ezop

Don’t Forget the Human Element along with New Technology

My blog posts and newsletters have been pointing out the value of integrating the new with the old. I have discussed how, if the old way of doing something still has some benefits, there may be room for it in … Continue reading

Posted in Uncategorized | Leave a comment

The Value of Explaining How AI (Artificial Intelligence) Algorithms Work

In today’s era of Big Data, many companies are becoming more interested in artificial intelligence (AI) with its machine learning techniques. Algorithms generated by artificial intelligence can find relationships in the data that might never even occur to humans. AI … Continue reading

Posted in Uncategorized | Leave a comment

Are There Treasures in What Another Business Shuts Down?

As holiday shopping picks up steam with Black Friday, we are reminded that Toys-R-Us has shut down and shoppers must buy their toys elsewhere this year.  Despite the dire fate of Toys-R-Us, however, throngs of children still have toys on … Continue reading

Posted in Uncategorized | Leave a comment

Business Troubles Often Start Long Before Disruption Occurs

When disruption looms and companies run into serious trouble, the cause of the difficulties is often attributed to businesses responding inadequately to major technological shifts. However, the true cause of the trouble may go far deeper and be more longstanding. … Continue reading

Posted in Uncategorized | Leave a comment

Success with Small Bets Tied to a Company’s Past

Many companies face challenges in today’s rapidly changing world. To do well in today’s environment, they need to deal with the situation effectively. And, according to my 25+ years researching business success and failure patterns, small bets tied to a … Continue reading

Posted in Uncategorized | Leave a comment