Author Archives: Phyllis Ezop

A Lesson about Admiring and Imitating the Competition

Not long ago, the Chipotle restaurant chain was highly lauded in the media. As McDonald’s struggled and replaced its CEO, Chipotle was heralded as a chain McDonald’s needed to be more like. But, now the tide has turned. Instead of … Continue reading

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Finally, Less Hype, More Reality about Pros and Cons of Big Data

Big Data has been highly hyped. Big Data was touted as an all knowing source, where N=all. This would mean that the number of pieces of information we have is so huge, that there is enough data to know just … Continue reading

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Warning: Big Data Can Be Biased, and even “Troublingly Wrong”—Just Like Data Years Ago

As valuable as Big Data can be, Big Data still has the potential to mislead, as I said in previous writing. Recognizing potential problems may help users apply Big Data more effectively, since awareness of a problem can be a … Continue reading

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Previously Successful, but Are You Straying Too Far from Your Existing Business Model?

This is a question successful companies must ask once they have already expanded into the most obvious opportunities for additional growth. When this happens, decisions must be made about next steps. And, it’s easy to get carried away with enthusiasm … Continue reading

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Not Just Big Data, but Small Data, as Big Companies Learn from Small Business

As someone who studies business success and failure patterns, I find that lessons from entrepreneurial success can apply to larger, more established companies. Additionally, I have a background in data analysis going back to my early career. So, when I … Continue reading

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