Author Archives: Phyllis Ezop

Businesses Need More Thinking

As a regular reader of the Wall Street Journal’s business news, I couldn’t help but notice when the highlighted point “Too much information and too little thought” appeared in an article on the op-ed page. The article was about politics. … Continue reading

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Estee Lauder Builds on Strengths and Pursues New Opportunities

As I said in my previous blog post, Estee Lauder’s efforts to nourish its relationships with its department store middlemen builds upon its strengths. But, Estee Lauder also pursues new retail opportunities beyond its traditional distribution in department stores. And, … Continue reading

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Treating Middlemen as a Valuable Resource

With many retailers struggling, some of their suppliers signaled an intent to sell directly to consumers, like internet marketers do. This cuts out retailer middlemen. For example, Procter and Gamble is trying direct-to-consumer selling, according to a July Wall Street … Continue reading

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Human Emotions and Why Smart Computers Still Can’t Do It All

Big Data, analytics and technology can lead to better decision making and enhanced productivity, enabling companies to compete more effectively in today’s fast changing world. To reap those benefits, however, data needs to be meaningful and technology must be used … Continue reading

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As Technology Reigns, What Bricks and Mortar Malls Have in Common with a Thriving Amazon

We repeatedly hear about the struggles of traditionally bricks and mortar retailers. Many have been closing stores as retailing undergoes tremendous change and online shopping continues to grow. While internet marketers like Amazon thrive, the outlook for physical retail stores … Continue reading

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