Author Archives: Phyllis Ezop

Businesses succeed by building on strengths. Those of you who read my material regularly know that I’ve said that many times before. Furthermore, monumental failures are not uncommon when businesses venture far from their strengths, especially in tough times when … Continue reading →

The evidence keeps accumulating. Last month the Wall Street Journal reported on additional research confirming the disadvantages of boards with too many independent directors. This is not surprising. Although directors oversee and don’t manage, a board can do its job … Continue reading →

In today’s era of rapid change and potential disruption, business leaders are often prone to exercising their bias for action. When change threatens an industry, such bias for action might be viewed as advantageous. If an industry is hit hard … Continue reading →

I am honored that a comment I posted online near the start of this year was published in the ”Interaction” section of Harvard Business Review’s May-June 2017 print edition. The “Interaction” section in Harvard Business Review’s print edition showcases a … Continue reading →

Properly managing a company’s shift from the old to the new can markedly improve business success. Online shopping (the new) has been growing and more and more physical stores (the old) are closing. While this unfolds, however, additional benefits of … Continue reading →