Author Archives: Phyllis Ezop

In today’s era of rapid change and potential disruption, business leaders are often prone to exercising their bias for action. When change threatens an industry, such bias for action might be viewed as advantageous. If an industry is hit hard … Continue reading →

I am honored that a comment I posted online near the start of this year was published in the ”Interaction” section of Harvard Business Review’s May-June 2017 print edition. The “Interaction” section in Harvard Business Review’s print edition showcases a … Continue reading →

Properly managing a company’s shift from the old to the new can markedly improve business success. Online shopping (the new) has been growing and more and more physical stores (the old) are closing. While this unfolds, however, additional benefits of … Continue reading →

Today’s times are characterized by uncertainty and rapid change. Businesses face uncertainty about how their markets might change, which key players will dominate the newly emerging business landscape, which ones will make “Winning Moves” and which ones will stagnate or … Continue reading →

Several companies have shed business units striving to become more focused. In fact, roughly a year to two years ago, news of yet another corporate spinoff was quite common. But, as I told U.S. News & World Report a little … Continue reading →