Author Archives: Phyllis Ezop

Big Data Faces Recent Challenges, Yet Can Bring Benefits

After the data crisis at Facebook, we are seeing articles implying that Big Data’s reputation has become a bit tarnished. For example, it has been said that big data has become bad data. Additionally, it has been said that rather … Continue reading

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Is There Value in Being “Handcuffed by History”?

Being “handcuffed by history” can have negative connotations. It evokes images of not being able to change with the times. It can be associated with the failure to change that destroys once prominent companies like Kodak, whose demise has become … Continue reading

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Ecommerce Success Uses Paper Mailings for Promotion

Warby Parker is a highly successful online retailer that sells eyeglasses. Consistent with the trend toward integrating ecommerce with bricks and mortar, Warby Parker has been opening physical stores. But, adding physical locations is not the only way Warby Parker … Continue reading

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After Strong Holiday Season, Physical Retailing Not Disrupted and Amazon Opens Go Store

Strong results this past holiday season are further evidence that

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Is There Life Beyond Disruption for Bookstores and Even for Encyclopedias?

When disruption strikes, some companies can still survive and some may even do quite well. This is why businesses grappling with how to defend themselves against disruptive threats need to evaluate industry circumstances and assess their role as the competitive … Continue reading

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