Author Archives: Phyllis Ezop

Innovation has contributed to tremendous success at Apple. The innovation shepherded by the late Steve Jobs, Apple founder and returning CEO, earned the company the distinction of being the then most valuable company in the world. Yet, more than ten … Continue reading →

My blog posts and newsletters have been pointing out the value of integrating the new with the old. I have discussed how, if the old way of doing something still has some benefits, there may be room for it in … Continue reading →

In today’s era of Big Data, many companies are becoming more interested in artificial intelligence (AI) with its machine learning techniques. Algorithms generated by artificial intelligence can find relationships in the data that might never even occur to humans. AI … Continue reading →

As holiday shopping picks up steam with Black Friday, we are reminded that Toys-R-Us has shut down and shoppers must buy their toys elsewhere this year.  Despite the dire fate of Toys-R-Us, however, throngs of children still have toys on … Continue reading →

When disruption looms and companies run into serious trouble, the cause of the difficulties is often attributed to businesses responding inadequately to major technological shifts. However, the true cause of the trouble may go far deeper and be more longstanding. … Continue reading →