More Signs that Bricks and Mortar, Online Retailing Can Coexist and Complement One Another

As I wrote previously in my newsletter article about paper versus digital, there is still room for the older way of doing things as long as the older way continues to offer advantages.  And, we see more and more indications that bricks and mortar stores–essentially the older way of retailing often thought to be in decline–still play an important role despite Continue reading “More Signs that Bricks and Mortar, Online Retailing Can Coexist and Complement One Another” »

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More on the Diverse Viewpoints about Disruptive Innovation

Issues aren’t always clearly black and white. When there’s disagreement about an issue, sometimes both sides can have merit despite their opposing viewpoints. It depends on the situation or on the purpose for which something is used. This is the case for the definition of disruptive innovation. Uber, the company that competes with taxi Continue reading “More on the Diverse Viewpoints about Disruptive Innovation” »

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More Support for the Shift toward the Softer Side of Big Data

Human intervention needs to be integrated with data analytics. As I’ve written before, the technical skills of a data scientist are not enough.

So it’s interesting to see how the data analytics article in the latest issue of Harvard Business Review contrasts with what that same publication featured about Big Data just three years earlier.

The data analytics article in the latest Continue reading “More Support for the Shift toward the Softer Side of Big Data” »

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Commonly Misunderstood Disruptive Threats Now Clarified

Disruptive innovation can be a serious threat in today’s era of rapid change. Yet, it’s easy to overreact when potential disruption looms.

I’ve blogged previously about the danger of panicked responses to potential disruption, a post I wrote in late February 2013 when the March Harvard Business Review cover story stressed the urgency of responding to disruptive threats. Too much emphasis on the urgency, however, can contribute to misguided overreaction.

Now, Harvard professor Clayton M. Christensen, Continue reading “Commonly Misunderstood Disruptive Threats Now Clarified” »

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A Lesson about Admiring and Imitating the Competition

Not long ago, the Chipotle restaurant chain was highly lauded in the media. As McDonald’s struggled and replaced its CEO, Chipotle was heralded as a chain McDonald’s needed to be more like. But, now the tide has turned. Instead of idolizing Continue reading “A Lesson about Admiring and Imitating the Competition” »

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