Author Archives: Phyllis Ezop

When disruption looms and companies run into serious trouble, the cause of the difficulties is often attributed to businesses responding inadequately to major technological shifts. However, the true cause of the trouble may go far deeper and be more longstanding. … Continue reading →

Many companies face challenges in today’s rapidly changing world. To do well in today’s environment, they need to deal with the situation effectively. And, according to my 25+ years researching business success and failure patterns, small bets tied to a … Continue reading →

Not long ago, new academic research came out indicating that people are more motivated to change when leaders communicate how some of the old ways of doing things will continue. I am intrigued by this because my 25+ years researching … Continue reading →

Learning is valuable. It helps companies develop the strengths needed for business success. But, learning takes time. And, if there are too many items to learn, success is deterred until enough is understood to make things work well. Start-ups that … Continue reading →

Fail fast has been a mantra for quite some time. Especially in industries heavily based in technology or ecommerce, speedily testing various approaches and quickly discarding what doesn’t work is often viewed as the optimal way of doing things. But, … Continue reading →